Cookie Policy

Scope of this policy

This Cookie Policy explains how 11Labs AI uses cookies, local storage, session storage, and similar browser technologies when you use its account, creative tools, task history, subscription, and checkout features.

The technologies used may vary by feature, site configuration, consent choice, and the third-party services involved in a requested workflow.

Essential authentication and session storage

11Labs AI may use essential browser storage to keep you signed in, maintain a secure session, remember consent choices, continue a requested workflow, and protect the service from misuse.

Disabling essential cookies or storage may prevent account access, uploads, generation tasks, credit or subscription status, checkout, History, Creations, cancellation, deletion, or downloads from working correctly.

Preferences and local interface state

11Labs AI may use browser storage to remember preferences and temporary interface state, such as language, selected options, draft inputs, recent task references, or display choices.

These technologies help a workflow remain usable between page views. They are not a promise that uploads, generated media, or task history will remain available permanently.

Analytics and measurement

Where analytics or measurement is configured, cookies and similar technologies may help us understand visits, feature usage, workflow completion, errors, performance, and service reliability.

Non-essential measurement may depend on the site configuration, applicable consent controls, and the settings offered by the relevant provider or browser.

Google authentication

When Google authentication is available, Google may use cookies or browser storage to present sign-in or account-selection interfaces, authenticate the request, maintain security, and prevent abuse.

Google controls its authentication technologies and may provide privacy or account controls under its own policies.

Payments and subscriptions

A payment provider may use cookies or similar technologies to open and secure checkout, remember payment-flow state, prevent fraud, and manage transaction or subscription status.

Payment-provider technologies are controlled by that provider and are subject to its policies and available controls.

Other third-party technologies

Providers supporting authentication, analytics where configured, hosting, security, content delivery, AI processing, or payments may use their own technologies when their service is involved.

Third-party technologies are governed by the provider's policies. Their availability and controls may differ from the controls offered directly by 11Labs AI.

Your choices

Most browsers let you view, block, or delete cookies and browser storage. Where 11Labs AI presents a cookie preference control, you can use it for the choices it supports.

Blocking non-essential technologies may limit measurement or preferences. Blocking essential technologies may prevent sign-in, checkout, generation, task history, or downloads from working.

Google, payment providers, and other third parties may offer additional controls outside 11Labs AI.

Updates to this policy

We may update this Cookie Policy as 11Labs AI, its providers, consent controls, or applicable requirements change. The date at the top of this page shows when the policy was last updated.

Contact

For questions about this Cookie Policy, contact us at the email address below. Questions about a third-party technology may also need to be directed to that provider.